Luxurylinen is dedicated to protecting your privacy!
This website ("website") is operated by Web Retail Ltd, which includes luxurylinen.co.nz. This privacy policy only covers information collected at this website and does not cover any information collected offline.
Security
We prioritise your data security. Personal information and credit card data are transmitted securely. We employ physical, electronic, and administrative safeguards to maintain accuracy and limit access. Importantly, we never store credit card information on our servers. Your trust is our priority.
We utilise encryption technology, such as Secure Sockets Layer (SSL), to safeguard your personal information while it's in transit on our website. SSL encrypts sensitive data like your name, address, and credit card number. Your security is important to us.
Privacy Policy
To help us achieve our goal of delivering the best products and services, we gather information from our interactions with you and other customers, as well as from third parties. We respect your privacy and have implemented procedures to handle your personal information in a safe, secure, and responsible manner. This privacy policy is provided to explain our practices regarding information collection and to give you choices about how your information is collected and used.
As we continue to develop our website and take advantage of advances in technology to improve the services we offer, it's possible that this privacy policy may change. We encourage you to regularly consult this policy to stay informed of any changes.
The Information We Collect
You can typically explore our website without disclosing any personally identifiable information. Nevertheless, there may be occasions when we request such information at specific points on our website. Please note that in certain instances, if you opt not to provide the requested information, you may have limited access to certain areas of our website or may be unable to engage in all of its features, including pricing and product selection.
We may collect the following information:
- name
- phone number and email address
- demographic information such as postcode, preferences, and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect, see the List of cookies we collect section. Through your purchases and interactions with us, we gather details about the specific products or services you buy or engage with. Additionally, when you visit our website, our web server automatically gathers anonymous information, including log data and IP addresses. Furthermore, we may collect general location information. The automatically collected data serves various purposes, including enhancing our website design, product offerings, customer service, and special promotions.
How We Use The Information We Collect
We use this information to comprehend your requirements and deliver improved services, specifically for the following purposes:
- Maintaining internal records.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided.
Security
We are dedicated to ensuring the security of your information. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we gather online.
Others With Whom We Share Your Information
Service Providers: We may share information with external companies that aid us in delivering the products and services we provide. This may include collaborating with an external company to handle customer information databases, assist in email distribution, support direct marketing efforts, gather data, provide storage and analysis, offer fraud prevention services, and furnish other services aimed at optimising our business operations. We mandate that these external companies commit to maintaining the confidentiality of all shared information and utilising it solely for fulfilling their responsibilities as outlined in our agreements with them.
Compliance with Law: We may grant access to information when legally mandated, in order to cooperate with law enforcement inquiries or other legal procedures, to prevent misuse or unauthorised use of our website, to mitigate our legal responsibilities, and to safeguard our rights or the rights, assets, or well-being of our website visitors or the public.
We collaborate with advertising firms to display our ads on publisher websites across the internet. These advertising firms gather anonymous data about your visits to our site. This process utilises third-party cookies, enabling them to create personalised ads closely linked to offers that might pique your interest. You have the option to opt out of this service with our third-party advertising partner. Additionally, we may employ cookies to offer enhanced online marketing tailored to your interests and preferences. You can also choose to opt out of these enhanced online marketing advertisements.
Cookies, Web Beacons, and How We Use Them
A cookie is a tiny file that seeks your consent to be stored on your computer's hard drive. Once you grant permission, the file is added, and the cookie assists in analysing web traffic or informing you when you visit a specific site. Cookies enable web applications to respond to you as an individual. They empower web applications to adapt their functions to your requirements, preferences, and dislikes by collecting and retaining information about your preferences.
We employ traffic log cookies to identify the pages that are in use. This aids us in examining information related to web page traffic, allowing us to enhance our website to better suit customer requirements. It's important to note that we solely use this data for statistical analysis purposes, and once the analysis is complete, the data is promptly removed from our system.
In summary, cookies play a vital role in enhancing our website by allowing us to track which pages you find valuable and which you do not. Importantly, a cookie does not provide us with access to your computer or any personal information about you, except for the data you willingly share with us. You have the choice to accept or decline cookies. While most web browsers automatically accept cookies, you can typically adjust your browser settings to decline them if you prefer. However, please be aware that this might limit your ability to fully utilise the features of our website.
A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image used to pass information from your computer or mobile device to a website.
We utilize cookies and web beacons to perform several functions, including monitoring the contents of your shopping cart and recognizing you upon your return to the website. Additionally, we employ these technologies to track the pages you interact with during your site visit and to identify the website you visited immediately before navigating to our site. This information aids us in enhancing our website design, product offerings, customer service, and promotional efforts. Should you wish to do so, you have the option to disable cookies and web beacons through your computer's preferences or browser settings. However, please be aware that disabling these technologies may affect the proper functioning of certain parts of our website. Furthermore, we may also utilise web beacons and other technologies to help assess the effectiveness of our communications, gauge their reach to you, or gather specific non-personal information about your computer, device, or browser. This information assists us in tailoring our future communications to better suit your needs.
List of cookies we collect
The table below lists the cookies we collect and the information they store.
| COOKIE Name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Allows pages to be displayed more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CUSTOMER | An encrypted version of your customer id. |
| CUSTOMER_AUTH | An indicator if you are signed into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores your Customer Segment ID. |
| EXTERNAL_NO_CACHE | A flag that indicates whether caching is on or off. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The last product you looked at. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| RECENTLYCOMPARED | The items you recently compared. |
| STF | Information on products you emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer authorized cookies. |
| VIEWED_PRODUCT_IDS | The products that you recently looked at. |
| WISHLIST | An encrypted list of products added to your wish list. |
| WISHLIST_CNT | The number of items in your wish list. |
Online Account Registration
To streamline and simplify your online shopping experience, we offer the option to register on our website. As a registered customer, you'll only need to input your shipping and billing details once – we'll securely store them for your convenience in future transactions. By creating an account with your chosen username and password, you can access your account online at any time to update, remove, or modify your information. For your security, if you're using a public computer, we strongly recommend that you Sign Out when you've completed your shopping. Your information will still be safely stored with us but won't be accessible to anyone else using that computer.
Emails
You will only receive promotional emails from us if you have expressly requested to receive them. If you prefer not to receive emails, you can simply click on the "Unsubscribe" link located at the bottom of any email communication you receive from us. Please allow us a maximum of three business days from the time of your request to complete the removal, as some of our promotions may already be in progress when you submit your request.
Acceptance
By using this website, you accept the policies set forth in this Privacy Policy.
Questions?
Please feel free to contact us.